Get Some
General => Technology & Hardware => Topic started by: G!mp on September 29, 2008, 09:22:14 pm
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Just wondering if this would help would be pc builders where to look for their components rather then trying to scour the net for "reliable" and "cheap" pc suppliers.
Ultimately we are all looking for that bargain on a new gpu or cpu or which ever, but sometimes its a pain in the arse going through pricespy trying to find it. Maybe we can pull together and "watch out" for that bargain and update people here?
If its cool, i'll start with the basic sites:
http://www.pricespy.co.nz/ (http://www.pricespy.co.nz/)
Simple search engine that does the leg work. Will not always show the best price. Also shows price comparisons between suppliers.
http://www.trademe.co.nz/Computers/index.htm (http://www.trademe.co.nz/Computers/index.htm)
Hey, you'll never know if you dont try.
http://www.tomshardware.co.uk/ (http://www.tomshardware.co.uk/)
To help you decide from selected "branded" components.
Reliable suppliers:
Watch this space for more updates.
C1 shoppingmall
MOVED TO SHITTY SUPPLIERS SECTION.
PB Technologies
http://pbtech.co.nz/ (http://pbtech.co.nz/)
Pros: Good service. Good cable selection @ hamilton Branch.
Con: tends to be more expensive. Dodgy owner at wellington branch
Playtech
http://playtech.co.nz/ (http://playtech.co.nz/)
Pros: Quality gear. Occasionally cheap. Good service.
Con: a little more expensive than most places but you pay for quality.
Computer Lounge
http://www.computerlounge.co.nz (http://www.computerlounge.co.nz)
Pros: Free Postage. Very reliable. They are probably the best for high quality/performance.
Con: They are on the pricey side but you can't beat the service they provide.
I Focus
http://www.ifocus.co.nz/ (http://www.ifocus.co.nz/)
Pros: Free Postage over $100
Con:RMA can be difficult. Language barrier (asian)
Ascent
http://www.ascent.co.nz/ (http://www.ascent.co.nz/)
Pros: Free Postage. Large range, fast, reliable, forward replacements,
Con: Difficult to RMA.
QMB
http://www.qmb.co.nz/c.aspx?r=39720.9947814699 (http://www.qmb.co.nz/c.aspx?r=39720.9947814699)
Pros: Possibly cheaper than pricespy listings. Good RMA
Con: Possibly slow on e-mail responses.
Paradigm PCs
www.pp.co.nz (http://www.pp.co.nz)
Pros: Highly reliable in terms of any warranty obligations and quick email responses to any questions you might have. prices include shipping
Con:Possibly more expensive but could be due to postage included
Extreme PCs
http://www.extremepc.co.nz/ (http://www.extremepc.co.nz/)
Pros: prices are usually some of the lowest on pricespy. If you buy lots from there, you can argue a bit of a discount. Great on RMA
Cons: Possible language barrier (asian)
Elive
http://www.elive.co.nz/ (http://www.elive.co.nz/)
Pros:
Con:
Xtreme Systems
http://www.xtremesystems.co.nz/ (http://www.xtremesystems.co.nz/)
Pros: Good
Con: TBA
Over Clockers NZ
http://www.overclockers.co.nz/ (http://www.overclockers.co.nz/)
Pros: Great place for mod kits and advice on modding
Con: TBA
Modster PC
www.modster-pc.co.nz (http://www.modster-pc.co.nz)
Pros: free shipping in nz for all orders, they are a good place for hard to find items
Cons: TBA
Expertinfotech
http://www.einfo.co.nz/ (http://www.einfo.co.nz/)
Pros: Possibly one of the cheapest around. So if your after cheap and don't care about the service, then go here. They also sell phones and cameras. RMA is ok but they send it back to their supplier first before they replace.
Cons: stock levels sometimes lie. They parallel import. Not always the best service, but average.
please add your fav supplies.
We could also warn people of dodgy sites as well.
Sites to Avoid:
NZ Laptops
http://www.nzlaptops.co.nz/ (http://www.nzlaptops.co.nz/)
Reason: (from GH user 'Virus.'): "They tried to screw my brother, holding him off for cheaper parts and then sending him a cheaper, worse laptop than what he ordered, trying to trick us"
DragonPC
http://www.dragonpc.co.nz/c.aspx (http://www.dragonpc.co.nz/c.aspx)
Reason: Poor service, unreliable staff, website difficult to work with. Will not refund if no stock available
Tastech
http://www.tastech.co.nz/ (http://www.tastech.co.nz/)
Reason: Poor service, unreliable stock
PcPacific
http://pcpacific.net/ (http://pcpacific.net/)
Reason: Expensive shipping
NZ OC Zone
http://www.nzoczone.com/ (http://www.nzoczone.com/)
Reason: Very unreliable and dodgy advertising, have noticed on pricespy multiple comments regarding bait and switch tactics and not refuinding promptly. By the comments judgement STAY CLEAR OF OC ZONE.
www.silenx.co.nz (http://www.silenx.co.nz)
Reason: Ordered, was not contacted with any confirmation of payment shipping for 2weeks until I contacted them and supposidly it was a "glitch" in their staff not putting it out to ship.
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http://www.playtech.co.nz
There is only playtech, nothing else. END!
best service EVA, i get discounts on occasion too! :D
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Reliable suppliers
Computer Lounge
http://www.computerlounge.co.nz
Free Postage
IFocus
http://www.ifocus.co.nz/
Free Postage over $100
Ascent
http://www.ascent.co.nz/
Free Postage
All great reliable shops.
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I have been dealing with QMB for about 8 years and they have been awesome. Always cheaper than pricespy (I have an account) and always look after me with faulty or possibly faulty gear.
I have probably put a good 30k their way over the years.
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I have been dealing with QMB for about 8 years and they have been awesome. Always cheaper than pricespy (I have an account) and always look after me with faulty or possibly faulty gear.
I have probably put a good 30k their way over the years.
of your own money? :sly:
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www.pp.co.nz (http://www.pp.co.nz)
Very very reliable, bought close to $4,000 off them. Highly reliable in terms of any warranty obligations and quick email responses to any questions you might have.
Some think they are more expensive than most places, but their prices include shipping so it ends up being the same, or less for larger orders.
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I find extremePC to be very good dudes, and very good suppliers.
http://www.extremepc.co.nz/
They are my local, but their prices are usually some of the lowest on pricespy, have sorted all faulty gear without worries, and try their best to work around any language problems.
They even lent me a spare G card while my previous 8800GT was getting looked at.
Also if you buy lots from there, you can argue a bit of a discount :P
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i shop everywhere. I do like computerlounge tho
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I have been dealing with QMB for about 8 years and they have been awesome. Always cheaper than pricespy (I have an account) and always look after me with faulty or possibly faulty gear.
I have probably put a good 30k their way over the years.
too bad they wont friggin email me back about a damn laptop i want to buy there :/
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I you are looking for PC Cables in Hamilton PBtech have a good range and a lot cheeper than Dick Smith or the Appliance shops for things like HDMI cables.
Thou for an optical cable for my home theater, Playtech via ferret $18 with free postage.
If you are buying a TV or something and they try to sell you $200 worth of cables tell them to stick em where the sun don't shine (right next to their extended waranty) (Cost $40 for similar cables, won't notice the difference with a digital signal over 2 metres, 20 metres maybe?)
I've had a good run with C1 computers so will stick with them as my main supplier - Crap range for cables thou.
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playtech and ascent ftw.
I avoid PP/DragonPC/Tastech, they have all fucked me around in the past and i cbf dealing with them.
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I avoid PCPacific - REALLY expensive shipping.
PBTech I avoid too because the Wellington shop owner is dodgy as... Tries to sell you shit that's supposedly 'top of the line', tried to sell me a 6200TC said best graphics card with TurboCache up to 512mb.
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Ascent is really good, as above.
And also Elive are great in my experience http://www.elive.co.nz/
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Ascent are very reliable, and they have a large range.
I just want to say, stay away from nzoczone whatever you do.
Absolutely horrid place.
I cant help but wonder why it was an extra $20 shipping to ship the same gpu, but different brand, to the same place? :sly: :sly:
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i normally buy my stuff off :
http://www.xtremesystems.co.nz/
http://www.ifocus.co.nz/
http://www.overclockers.co.nz/
i have never had a problem with any of them :rnr:
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Yeah, only problem with Ascent is returning stuff, even with me living 10 minutes walk away from them. They are still quite difficult to get quick RMAs because they're a reseller. They buy stuff from different places, like playtech, I know this for a fact because when I sent my TRUE away for RMA at first (base was scratched really badly), I was told to send it to Playtech in Auckland.
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of your own money? :sly:
Na...I do quite a few builds for mates.
too bad they wont friggin email me back about a damn laptop i want to buy there :/
That sux, they replied to me about the one I wanted.
Buy dell anyway. Cheaper. Dell pwn for laptops at da mo.
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Yeah, only problem with Ascent is returning stuff, even with me living 10 minutes walk away from them. They are still quite difficult to get quick RMAs because they're a reseller. They buy stuff from different places, like playtech, I know this for a fact because when I sent my TRUE away for RMA at first (base was scratched really badly), I was told to send it to Playtech in Auckland.
Therefore they do that all the time?
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Yes, Alot of the time.
I have had similar experiences.
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I avoid PP/DragonPC/Tastech, they have all fucked me around in the past and i cbf dealing with them.
Whats your reason for avoiding them? Other than they fucked you around.
BTW first post updated.
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I ordered Vista from tastech and recieved an email saying when it would arrive. Then the day before it was due to arrive i emailed to confirm that it would be there, he replyed saying yes.
Showed up and he hadnt even ordered it.
DragonPC pissed me around when i urgently needed a harddrive. Called up to check they had a drive, got told they had 1 in stock. When i got there he wouldnt sell it to me because he wanted to put it in his own pc.
PP fucked me off with their credit card system, this was a few years back so it may have changed. But i told them i would never use them again over it.
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playtech and ascent ftw.
I avoid PP/DragonPC/Tastech, they have all fucked me around in the past and i cbf dealing with them.
I ordered Vista from tastech and recieved an email saying when it would arrive. Then the day before it was due to arrive i emailed to confirm that it would be there, he replyed saying yes.
Showed up and he hadnt even ordered it.
DragonPC pissed me around when i urgently needed a harddrive. Called up to check they had a drive, got told they had 1 in stock. When i got there he wouldnt sell it to me because he wanted to put it in his own pc.
PP fucked me off with their credit card system, this was a few years back so it may have changed. But i told them i would never use them again over it.
AVOID DRAGON PC LIKE THE PLAGUE...EVEN MORE SO
1) the site makes my eyes bleed, in fact, my eyes bleeding would make it look better.
2) I ordered a case from them, then they sold the stock they had left to someone else, didnt contact me for a month or two, and didnt even want to refund me (did in the end :/ after ringing and abusing)
they can go f*** themselves tbh. They're a bunch of tools.
i normally buy my stuff off :
[url]http://www.xtremesystems.co.nz/[/url]
[url]http://www.ifocus.co.nz/[/url]
[url]http://www.overclockers.co.nz/[/url]
i have never had a problem with any of them :rnr:
iFocus are a pain, and refuse to RMA my power supply :/ also have shockingly bad english
i bought my z5500 from there, had to be back ordered which was fine
got an email from them saying "I am sorry to the inconvenience"
She wasnt sorry to me, just to the inconvenience, how rude lol :P
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Awesome work guys. + rep where ever i can.
Keep it coming. Try and give me good and bad reasons
Is it possible to get this stickied?
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Awesome work guys. + rep where ever i can.
Keep it coming. Try and give me good and bad reasons
Is it possible to get this stickied?
ask swindle
hes the man
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Ive only ever used playtech. The guys helped sort out many problems and it only took 3 days there and back to rma a doa hdd. (<3 abr.)
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Playtech aren't perfect; after the first two sets of Steelseries headphones I bought from them were non functional I asked to upgrade to a different set (the upgrade price being $20) the head dude said
"作 謁 - full retail!"
I don't speak Chinese, thus I didn't know what they were saying, but I can guess. I was charged $36 for something that was $20 dearer, after they'd screwed me around, I literally couldn't be bothered dealin with more crap and paid so I could finally get some working headphones, however....
This, along with assuming I was too dumb to decipher "xxxxxx full retail" was something of a stupid insult IMO, given that I've moved a good $6,000 through their doors over the last few months alone.
I'd stil recommend Playtech, as they are a good company but don't assume they, or anyone else are angels.
I've found ExtremePC to also be good as long as you're strident about what you want will never deal with Expert Infotech again.
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I have used:
http://www.pp.co.nz - nice & friendly service, and can get obscure bits.
http://www.computerlounge.co.nz - excellent customer service, will go that extra mile to match 'cheaper' prices too.
http://www.playtech.co.nz - didn't think much of the service.
http://www.ascent.co.nz - have gone down hill.
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My three weapons of choice;
http://www.c1com.co.nz - nice people when you ring them up, took 3 weeks to RMA my DOA ram... sent me a letter apologising. So back in good books. About to RMA BSoDing motherboard... so I'll update how that goes.
http://www.ascent.co.nz - never had a fault, fast, reliable, massive range, free shipping.
http://www.playtech.co.nz - never had a fault, although, have never had to RMA.
Have also heard very good things about http://www.computerlounge.co.nz
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I had to RMA my ultra with playtech, very straight forward and quick turn around with the replacement arriving a few days later no questions asked.
That could have been because i went through most of the RMA process with XFX, until it got to the point where i had to send the card to asia.
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I use dragonpc quite a bit.
Great prices, but their service and support is "helloooooo where are yoooouuuu?" at best.
I put dragonpc in my Dicksmith catergory.
If you know what you want and need 0 advice, they are great. If you need any form of input or help, go elsewhere. These are my walk in, walk out suppliers. And it is good to have these sort of people locally.
Just a note i have NEVER used them as a online supplier. And i can also say i have nerver had an issue with them. But that could be the difference between online and instore.
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I've liked Globespec's service
http://www.globespec.co.nz/
Guy works from home, very kind, prompt with orders, pretty damn satisfied with the stuff I've from there.
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I had huge problems with PP in early days. Had a faulty vid card and they replaced it 3 times with dead cards. This was near on 4 years ago and now that i know someone who works at PP i have no troubles trusting them. They have changed A LOT and are very trustworthy now.
I only shop at PP and will only go to Playtech if PP doesn't have what I'm after.
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QMB - excellent. 4*
When a family/friend asks me to build a pc, a majority of the time its a web/email machine, then i have found QMB packages & prices to be the best in NZ by a mile for buying a package that is ready to go. They may not suit the hardcore gamer.
Global PC - excellent. 5*
I have dealt with Global PC here in chch for about 7+ years. I have built the best part of 10+ pc's through them for work use. Ranging from dual CPU p3's with raid 0+1, thru to the more modern machines of today. Their service and support is top notch as well.
When i built my 2nd pc thru them a long time ago, i needed a dedicated machine to drive a printer. Had to be Dual CPU P3, raid etc. Anyway about 11 months after, the mobo went arse up, it was already EOL by gigabyte, but Global gave me a complete pc replacement made with P4 with raid etc to get me by while my mobo got sent back to Rand McNally to be fixed/replaced by giga. i think it took close to 2 months, but i was never left without due to their great support. I still buy all my (work pc) computers from them, they may not be the cheapest (listed on website) but they ALWAYS come to the party for me and match anything i give them a valid link on from anywhere in NZ, even if i make a system with QMB prices, they will still match for me.
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Avoid,unless you live in chirstchurch and need something cheap and quick, like a usb cable.
TasTech
http://www.tastech.co.nz/
Terrible contact(took 3 emails before he replied) and bad customer service.
Dragon Pc
http://www.dragonpc.co.nz
Terrible website(looks shit,hard to use and said it had 3 items in stock and i went there they didn't have a single one).
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Avoid,unless you live in chirstchurch and need something cheap and quick, like a usb cable.
TasTech
[url]http://www.tastech.co.nz/[/url]
Terrible contact(took 3 emails before he replied) and bad customer service.
Dragon Pc
[url]http://www.dragonpc.co.nz[/url]
Terrible website(looks shit,hard to use and said it had 3 items in stock and i went there they didn't have a single one).
Yep, i learnt my lesson with dragon the same way, its always phone before i go and make sure they have it before i get in the car. But sometimes their prices are too good to not use. I use them mainly for small things, like HD, cables, replacement optical drives and media etc.
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I use PB tech in Auckland on a weekly basis mostly cause its the closest one to my work. Always get good service and they have a huge range of stock compared to some of the others.
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Global PC - excellent. 5*
I have dealt with Global PC here in chch for about 7+ years. I have built the best part of 10+ pc's through them for work use. Ranging from dual CPU p3's with raid 0+1, thru to the more modern machines of today. Their service and support is top notch as well.
When i built my 2nd pc thru them a long time ago, i needed a dedicated machine to drive a printer. Had to be Dual CPU P3, raid etc. Anyway about 11 months after, the mobo went arse up, it was already EOL by gigabyte, but Global gave me a complete pc replacement made with P4 with raid etc to get me by while my mobo got sent back to Rand McNally to be fixed/replaced by giga. i think it took close to 2 months, but i was never left without due to their great support. I still buy all my (work pc) computers from them, they may not be the cheapest (listed on website) but they ALWAYS come to the party for me and match anything i give them a valid link on from anywhere in NZ, even if i make a system with QMB prices, they will still match for me.
Good to hear :)
Always awesome hearing good feedback from customers
(I work for them)
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Playtech 4.8/5
$$$ spent = 7.6k of my own money!!
RMA is the best i have ever had, replaced two 2900XTs the first one he gave me, as soon as i handed the "dead" one back, 2nd time he had to test it to make sure lolz..
RMA'd one motherboard, had a new one within 3 days.
Selection of stuff is good, but not a huge amount [i.e] limited to silverstone and antec PSU's, G-skill ram and corsair ram.
I had huge problems with PP in early days. Had a faulty vid card and they replaced it 3 times with dead cards. This was near on 4 years ago and now that i know someone who works at PP i have no troubles trusting them. They have changed A LOT and are very trustworthy now.
I only shop at PP and will only go to Playtech if PP doesn't have what I'm after.
You come off as if you are being paid by them... O.o
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Good to hear :)
Always awesome hearing good feedback from customers
(I work for them)
wait a minute
tower junction by any chance...
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I avoid PCPacific - REALLY expensive shipping.
PBTech I avoid too because the Wellington shop owner is dodgy as... Tries to sell you shit that's supposedly 'top of the line', tried to sell me a 6200TC said best graphics card with TurboCache up to 512mb.
the owner is algoods, hes friendly and tries to help, but the younger guy who might be his son is a complete dick, i rang up asking whether they had a certain monitor (which was on special) and he said nah they dont have it, so i go to the store and there he is showing it to other people in the store!!!
and avoid nz oc zone, i bought my pc parts there and although its cheap, they take about a month to realise you've even made an order, then they say they can't get these parts and try to sell you other crappy stuff.
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My three weapons of choice;
http://www.c1com.co.nz - nice people when you ring them up, took 3 weeks to RMA my DOA ram... sent me a letter apologising. So back in good books. About to RMA BSoDing motherboard... so I'll update how that goes.
http://www.ascent.co.nz - never had a fault, fast, reliable, massive range, free shipping.
http://www.playtech.co.nz - never had a fault, although, have never had to RMA.
Have also heard very good things about http://www.computerlounge.co.nz
Updating:
http://www.computerlounge.co.nz - brilliant guys, another that haven't given me any grief. Free shipping, very reliable. very happy here :)
http://www.ascent.co.nz - never had a fault with RMAs, fast, reliable, massive range, free shipping. Does forward replacements, that shit's gold.
http://www.playtech.co.nz - hard to understand on the phone, but great over email in my experience, brilliant service, fast and friendly, well priced in some cases too :) Shit website though TBH, although I've seen worse.
http://www.c1com.co.nz - Never using them again if I can help it. took 3 weeks to RMA some RAM, they did apologise, but apparently other people have had similar experiences. Wouldn't RMA my faulty motherboard AFTER I sent it to them, wanted me to go through Gigabyte... And they wanted me to send it to Taiwan! Another bad experience was trying to RMA a 8800GT that was artifacting, It took TWO MONTHS for them to even open the RMA request. And then told me if I'd applied earlier, they could've taken a look :cussing::cussing::cussing:
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Yeah, that's the only REAL problem with C1. To get any results you need to harass the shit out of them. I normally call them up constantly. I think they don't like it :D.
EDIT: OP updated
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I'm surprised to see so many bad experiences with Dragon PC. I've been using them for at least 8 years and have only ever had good experiences. Discounts on top of discounts plus post purchase rebates. Instant replacements of faulty goods.
Eg a couple of months ago, my Skt 939 board failed that was out of its 3 year warranty, and after a quick email to Alex I was off down to the Riccarton Store to pickup a new E8400 and Asus P5Q Pro free of charge. My cpu wasn't faulty but they replaced that too.
However, I share the sentiments expressed here about TasTech. Grant has always been useless and has the most appalling customer service.
OCNZ Forums did a retailer roundup thread some time ago, worth having a read here (http://forums.overclockers.co.nz/showthread.php?t=23966)
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Yeah, that's the only REAL problem with C1. To get any results you need to harass the shit out of them. I normally call them up constantly. I think they don't like it :D.
EDIT: OP updated
yeah see to me, that shit doesn't fly. When I hand over my money, I'm paying for a service as well, not just a product... Dell are getting rid of the middle man slowly.
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I brought some stuff from OCZone a while back and they were very helpful, what they didn't have in stock they offered an upgrade at no extra cost
In saying that tho, I wanted to buy a microSD card from them and the postage was going to be about $9, I asked them (email) if they could just throw it in an envelope and charge me 50c they just didn't reply to me
PBTech in Hamilton are good, as long as you deal with the right people there, they give reasonable discounts and are often cheaper than advertised on pricespy or their website. I've RMA'd a couple things through them too and its easy (could just be that I'm dealing with them face to face as opposed to over email). They seem have pretty good relationships with most suppliers, and they don't really sell stuff from suppliers they don't get on well with (although they can get it for you if you ask).
Hamilton also has JayCare who seem to have some obscure components that no other stores carry in stock (like IDE/SATA converters)
And there's Tisco in Hamilton too, they never have anything in stock. I went to buy a AM2 motherboard from them (about 6 months ago) and the only one they had in stock wasn't even listed on their website
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Add to bad list =3
with http://www.silenx.co.nz
Reason: Ordered, was not contacted with any confirmation of payment shipping for 2weeks until I contacted them and supposidly it was a "glitch" in their staff not putting it out to ship.
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OP updated. Cheers for the heads up dood.
+1
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sticky this
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sticky this
Do that
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Do that
Do this.
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DO EEEEET!
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C1 shoppingmall
[url]http://c1com.co.nz/[/url]
Pros: always cheap. Good services
Con:RMA a bitch and slow. Poor range on cables
Tastech
[url]http://www.tastech.co.nz/[/url]
Reason: Poor service, unreliable stock
Other way around in my experience.
Whenever tastech has been out of stock, so has the rest of the country. So I would hardly blame him.
He doesn't keep stuff in stock (afaik), which is why it fluctuates a (wee) bit. It depends on the levels the supplier has at the time. If he doesn't have it, it usually means everyone else is about to run out as well.
Gives me good service, never bitches and moans when I want to return something, all round good guy.
C1 on the other hand...
Sent me something I didn't want, nor paid for.
They advertised something they didn't have, didn't check with me before sending something else, took a few days before they even sent it, and almost didn't let me send back what they gave me instead. Took fucking forever to RMA and made a huge fuss about it.
Also took fucking forever to get to me in the first place, as they used shitty PBT (even after they actually sent it).
GG 'saturday delivery' that turns up on tuesday.
Remember folks, the general motto of a delivery company should be "tomorrow's freight today".
But in the case of PBT it's "today's frieght tomorrow"... and with fastway it's "tomorrow's freight a week from now".
Keep that in mind when you're ordering something, and don't give a bad review just because your tightarse went for the el-bugeto courier system.
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Add to bad list =3
with http://www.silenx.co.nz
Reason: Ordered, was not contacted with any confirmation of payment shipping for 2weeks until I contacted them and supposidly it was a "glitch" in their staff not putting it out to ship.
I have had generally good deals with them, though they can be a little slow when it comes to rectifying problems, which is potentially what you were a party to.
C1, computer lounge, Ascent, Playtech, OCZone and PP all get positive reviews from me. Just bought a graphics card off OCZone and because they didn't have the one I wanted in stock (and it was listed as out of stock on the website) the bloke knocked $50 off the substitute. Not the best price, but a nice gesture which kept my custom. YMMV.
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wait a minute
tower junction by any chance...
Yes. I thought all of ICONZ-CHC knew this?
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He knows that now
He stalks me frequently
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@ philo - yea (head?) older chinese dude @ playtech gave my brother and I worst pc retail experience ever.
After xlan my bro had a 10 dollar voucher 4 playtech that expired shortly afterwards, we went to redeem it, I was buying a PSU and getting him an xbox controller for his bday. We asked the guy if he knew if they worked well with vista. He basically said no, no, no, you buy it, you cant bring it back. (on the box we found later it had xp/vista compatibility)
and when we presented the voucher he made the biggest yucky face. oh. we no longer making money. controller, low low pricer. rar rar. So i said shit, I dont care, look, forget about the voucher. He goes, oh, no, we have to honour it, *big yucky face* ... spends 5 minutes processing order.
either, grin and bear the 10 dollar loss, or tell me straight up, oh, im sorry, we cant accept that for such a small purchase (150 bucks - ish)
I was feeling angry/uncomfortable/just wanted to pay and get the fuck out of there. If anybody here works at playtech, the older chineseguy that works there is a fucking idiot.
disclaimer, playtech is still my fav pc store
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Tastech
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He knows that now
He stalks me frequently
you love it :P
Update
Ifocus
do not buy from them using a credit or debit card, you get charged twice, the second charge is held against you for a few days (up to a week) then released back to you later. Very very stupid idea, which almost cost me my trip to wellington :/
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avoid URCOMPUTER in chch they don't seem to speak English at all. I walked in off the street they just turn there backs and keep speaking in other language between each other. I stood there waiting for a couple of minutes had a bit of a look around the 2 guys dissapeared out the back and watched me through a window....WIERD. I left soon after and went to Dragonpc who are fine once they get to know you.
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@ philo - yea (head?) older chinese dude @ playtech gave my brother and I worst pc retail experience ever.
After xlan my bro had a 10 dollar voucher 4 playtech that expired shortly afterwards, we went to redeem it, I was buying a PSU and getting him an xbox controller for his bday. We asked the guy if he knew if they worked well with vista. He basically said no, no, no, you buy it, you cant bring it back. (on the box we found later it had xp/vista compatibility)
and when we presented the voucher he made the biggest yucky face. oh. we no longer making money. controller, low low pricer. rar rar. So i said shit, I dont care, look, forget about the voucher. He goes, oh, no, we have to honour it, *big yucky face* ... spends 5 minutes processing order.
either, grin and bear the 10 dollar loss, or tell me straight up, oh, im sorry, we cant accept that for such a small purchase (150 bucks - ish)
I was feeling angry/uncomfortable/just wanted to pay and get the fuck out of there. If anybody here works at playtech, the older chineseguy that works there is a fucking idiot.
disclaimer, playtech is still my fav pc store
Yea TBH internets orders is pr0, I order in the afternoon, and as if by magic it arrives at work the next morning. <3
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avoid URCOMPUTER in chch they don't seem to speak English at all.
Would have thought that'd be obvious from their signage, lmao.
YOU ARE COMPUTER!
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ifocus are absolutely fucking USELESS
"The bank requires you to fax them on this number so they can release the money back to me, can you pelase do that"
"Sure"
today, ring the bank, no contact from ifocus
useless fucks
absofuckinglutelyuselessfuckingfucks
:@
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I've found ExtremePC to also be good as long as you're strident about what you want will never deal with Expert Infotech again.
Expert Infotech (http://www.einfo.co.nz/)
When I built my newest PC I ordered parts from different places. EVERYTHING arrived within 4 days except for my power supply which came from einfo. It took me a MONTH of constant email harangue (I'd already gone out and bought a power supply from the PBTech store) to wrangle a refund out of them. And the PBTech power supply ended up being cheaper and higher quality
Awesome places to buy
Pbtech - Dunno about Auckland but the guys (and girls) at Dunedin PBTech know their stuff, are friendly and very very helpful
Computer Lounge - Great too! Constant email updates about the status of my items from when they send it away til when it arrives in Dunedin AND when its been picked up by the courier and is on its way to my house!
PC Pacific - Same as Computer Lounge except it got to my house in three days from Auckland. Sweet
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I have used URComputer, found them quite knowledgable on price and performance related stuff, often convincing me that a cheaper item is better than what I was wanting to buy due to X and always seem to have stock.
DragonPC charged my brother $50 to check a faulty motherboard we RMA'd saying that if the supplier sends it back to them that will be what they will charge. And of course it was found to be faulty due to coming out of the box that way, we didn't see that $50 back. Though to my brothers discredit he hadn't but the motherboard back in an anti static bag in the box, although if it was found not to be dead because of static damage we should have had the $50 returned to us.
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I've been into urcomputer, got the cold shoulder when looking at something, never been back since
Sent the mass shitty email to ifocus >:/
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computer lounge and playtech
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Codex, getting an authorisation reversed doesn't require them to fax the bank anything unless the bank is shit. If you explain to them what the go is, they'd probably up your credit limit temporarily.
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Just got my portable hd from c1shopping mall, was earlier than expected so im happy, although it took them a day to verify my credit card payment (which is instant) and their phone was engaged for about an hour. Also, parts of their website (the parts you want to access after making an order) are "under construction" which is pretty ridiculous, you would expect them to at least have some basic function where you could check your order details.
Still, it was packed great, foam + air bag + fragile stickers etc.
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So basically this is a copy of another gpforums thread?
http://www.gpforums.co.nz/thread/297771/?s=
(which has more feedback based on more than 1 experience by 1 user)
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not everyone reads gpforums, so this thread is still quite useful.
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PC Pacific - Same as Computer Lounge except it got to my house in three days from Auckland. Sweet
Hah. They've long been regarded as bottom of the barrel. It's nice to hear someone saying something nice about them for a change. I think a lot of their bad rep simply comes from the fact that they're usually the lowest price on PriceSpy.co.nz, coupled with the old "you get what you pay for" adage.
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So basically this is a copy of another gpforums thread?
[url]http://www.gpforums.co.nz/thread/297771/?s=[/url]
(which has more feedback based on more than 1 experience by 1 user)
gp is one step up from 4Chan) ie the internets toilet in my opinion
1 opinion by 1 person i know is worth 15000 by people o dont know
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Because reading lowrex/jordy spam everywhere is far much more entertaining here? Not to mention the weekly REP moans and PM's people send me because "you didn't rep me back br4"
...
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wtf lol i've never been pm'd for rep, fail
iconz opinion > gp opinion
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Because reading lowrex/jordy spam everywhere is far much more entertaining here? Not to mention the weekly REP moans and PM's people send me because "you didn't rep me back br4"
...
Yip , still better than gpforums. Although that whole T-Shirt thing was pretty funny.
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just another plug for ascent;
been buying afew small pieces from them lately as i do a bit of a rolling upgrade of my gear (bigger parts in the near future), always prompt with deliveries...
hit a small bump this week when the RAM i bought last week is on special this week, so i sent them a short email not knowing what response i would get;
nothing was a problem, nice wee credit for the difference against my next order.
great service + in my book
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I just want to say, stay away from nzoczone whatever you do.
Absolutely horrid place.
Could you explain why please? cause a friend of mine bought his whole PC off there and i was planning on getting some shit from there...
Thanks for the thread gimp, is going to help me with my new build.
Good to hear :)
Always awesome hearing good feedback from customers
(I work for them)
Do you get discounts?? :bounce:
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Has anyone used http://www.tronix.co.nz ?
I want to buy a DSTT for my nintendo DS so I can use it to store documents and take notes in class, NOT to play pirated games
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OP updated as C1com, no longer exsists.
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Add to bad list =3
with http://www.silenx.co.nz
Reason: Ordered, was not contacted with any confirmation of payment shipping for 2weeks until I contacted them and supposidly it was a "glitch" in their staff not putting it out to ship.
Quoting self :O Also add these guys to neutral list, the support was good, and have since re-ordered and had no issues, turned up after 2 days. No confirmation still but meh, i got my $100 worth of fans :D
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OP updated as C1com, no longer exsists.
LIES!!! i heard they were selling their website coding cause they have a new website???
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Was a scam, owner fled back to Korea(?) and left suppliers 20k+ in debt (likely far more)
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Codex, getting an authorisation reversed doesn't require them to fax the bank anything unless the bank is shit. If you explain to them what the go is, they'd probably up your credit limit temporarily.
My card is a debit card, no credit. The bank wouldn't do shit until they got a fax from ifocus, which didn't happen and after much yelling finlly got my money back just in time to be able to do anything in wellington :/
Was a scam, owner fled back to Korea(?) and left suppliers 20k+ in debt (likely far more)
Ouch
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My card is a debit card, no credit. The bank wouldn't do shit until they got a fax from ifocus, which didn't happen and after much yelling finlly got my money back just in time to be able to do anything in wellington :/
You have a Visa Debit card? In that case, haha.
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Has anyone used [url]http://www.tronix.co.nz[/url] ?
I want to buy a DSTT for my nintendo DS so I can use it to store documents and take notes in class, NOT to play pirated games
WOAH!
Order Number: 921
Date Ordered: Friday 08 May, 2009
Current time: 09:11 a.m., Saturday 09 May 2009
It arrived in the mail this morning. I ordered it at 2pm yesterday
Awesome service!
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I dont really see whats wrong with Oczone, i bought my MB, GFX card, HDD, DVD drive and PSU from there, they didn't have the stock i wanted so they offered similar products, got it all sweet and dandy, was good.....
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What's PCU like? http://www.pcu.co.nz/
Where else in CHCH would be good to get a gaming PC. This is for a friend, not me.
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Some places i used for my rig:
NZoczone - Ordered motherboard, hard drive, graphics card, ram and dvd drive here, they didn't have some of the stock i wanted but they offered the next best thing, good service, helpful staff, english ain't 100% though but its understandable. Decent shipping prices and speed.
PCTronix - Ordered my power supply here, again, they didn't have the stock but they offered me a better power supply which was good, free shipping for the first 15kgs which is excellent. Helpful staff and easy to understand.
Paradigm PC's - Ordered my case from here, shipping wasn't very expensive and didn't take forever, side panel was a little scratched but that was probably the manufacturers fault because the box had no holes.
PCOnlineshop - Ordered my CPU, got it nice n' quick, staff are helpful and easy to understand. Shipping was fast and not very expensive.
Loving my new rig, really fast, suprisingly quiet for the 9 fans in total it has haha. Would buy from these guys again.
PS: Im so tired, i need to go to fucking bed lol.
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ifocus at their dirty games again with azures ram,
His corsair ram died, it has a lifetime warranty, he emailed ifocus asking to rma the ram under warranty but they said they wouldn't do it because they were trying to tell him that the warranty for corsair ram is actually only a year.
He copied and pasted the lifetime warranty page from corsairs website
Dirty ifocus pricks
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Some places i used for my rig:
PCOnlineshop - Ordered my CPU, got it nice n' quick, staff are helpful and easy to understand. Shipping was fast and not very expensive.
over the last couple of years ive got probably 3-4k worth of parts through these guys, most of the time its ok, but what pisses me off is:
if a part is out of stock, the 1st time this happened they just let the order sit there, after about 3 days i emailed them and asked whats up, they said, oh yeah theres no stock, do you want one of these instead, so i told them which one i wanted and asked to let me know in the future.
after that every tiem i placed an order i added "If there is no stock please let me know so i can change my order". and then it happened again, and then the 3rd time. the last time i needed those parts within about 5 days, which is pretty reasonable, the order sat there till wednesday, i emailed them, thursday they came back with the same reply saying there was no stock. so i told them to bugger off, i got my parts a few days later but never dealt with them since.
pbtech and playtech so far have been my favourites, they always contact you asap when theres no stock, or let you know if there are problems.
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Generally if its outside of ifocus' one year warranty they wont replace the product meaning he'll have to go thru corsair
Thats what we tell customers when the purchase high end gear so they know what to do
Again also some of our suppliers will replace stock in manufactures warranty and not theirs/ours
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ive got nothing but praise for ascent... theyve even helped me sort out rma's for items i didnt buy from them, due to the other store not wanting to know
bought a few times from pp.co.nz, theyre good as well
never buy from OCZone... last year i ordered a GFX card from them, got an email confirming order, but saying they needed to confirm stock, and shipping costs... 3 days later i emailed them, no reply... several emails later, i never heard from them :anger:
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Went to PBtech and Atech in wellington today, got the cold shoulder from both of them, didn't even have any 80mm fans. Quay computers is a good place though, very friendly and helpful.
EDIT:Bought a g7 yesterday paid and told it will be shipped off today, then got an email saying
"Hey, Cameron
We don't have G7 in stock.
Please email me bank account number, we will refund to you ASAP.
Cheers
Luke"
I rage as there was nowhere saying it was in stock (here (http://www.edencomputers.co.nz/p.aspx?337531)) so I ask, "Thats ok, when is it in stock?"
I get replied with a "It seems to be discontinued."
Fucking useless dicks, why would a product that's discotinued be in there site still? Jeez
EDIT, Lol nerd rage.
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Anyone else used http://www.techmaster.co.nz before?
I ordered and paid for an external HDD case and its still payment pending.
I ordered it on: 10/02/2009
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Anyone else used [url]http://www.techmaster.co.nz[/url] before?
I ordered and paid for an external HDD case and its still payment pending.
I ordered it on: 10/02/2009
They might not have your payment yet if you only ordered Friday.
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They might not have your payment yet if you only ordered Friday.
Yep. 100% correct. Got this email today:
Monday, 5 October 2009 4:24:33 a.m
Your order has been updated to the following status.
New status: Processing
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Two days after processing, its arrived! Its all in perfectly working order and Im very please
Two thumbs up for TechMaster!
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Be aware of PC Gear Dunedin, had a very bad experience with them.
Order $4200 system,paid for it last Monday with my credit card so they received my money straight away, was told that everything was order, checked with them that all the orders had gone through alright, which they confirmed and said that the case and graphic cards where sent had being sent as i had paid for a 1/3 of the system at the end on the previous week, asked for tracking numbers for both items on Monday and only got a track n trace for the case on Tuesday, only to find out that the case was not sent on Monday but was picked up Tuesday midday. Case arrived on Thursday as expected with being 2 day shipping, but no graphics cards, psu arrived on Friday which was alright but then get an email saying that they can't get the motherboard i ordered and i will have to choose another one which pissed me off because i asked them on Monday if the orders were alright and they said yes. Come Monday this week, nothing arrives not even the new motherboard i arranged and told them to get to me on Monday. Tuesday nothing arrives so i ring them up and the cpu hasn't left, 2 out of the 3 hard drives haven't left and the graphics cards haven't being sent either and there is a delay on the ram and they don't know when it will be available, so i get them to cancel my order because of this big ass cluster fuck and ask for a refund, which they follow up on but they say their EFTPOS machine has a limit on it so they can't do my whole refund at once, 3 days later the first part of the refund comes through and its only $280 which is fucking shit if their machine had a limit would not be as small as $280 and it would take them 10 days to refunded me which is bullshit so i have told them i want to see all my refund on my card buy Wednesday next week otherwise i am going to follow up with some sort of legal action. So I will see how that goes
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Ouch. To avoid these typs of things, its best to pickup all the parts yourself and to only pay on pickup. If you are adament on shipping the goods, use reliable stores like computerlounge or playtech.
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I've learn't my lesson only going to be buy stuff from playtech,pp and ascent
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and pbtech
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Cheers for the heads up dood. O/P updated.
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and pbtech
haven't dealt with pbtech so i can't comment
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i know he has been mentioned earlier in thread, but ive had nothing but good times from tastech guy. got my GFX and monitor through him
he is kinda hard to email and all that, but he does try. my monitor was shipped the day i paid (i.e. before it actually cleared, he took my word for it, poss cause repeating customer), direct next day courier from supplier.
now that is service i like. instead of supplier -> him, day wait, him -> me. definately made up for the very slight sour taste after the weeks wait for GFX card (he did explain).
when he can, he does wonders
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always had great experiences from modster-pc
http://www.modster-pc.co.nz
brought alot for my old pc from them over the years, free shipping in nz for all orders aswel which made it awesome and they have alot i havnt been able to find other places :)
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Have to make another plug for Ascent (http://www.ascent.co.nz).
placed an order on Sunday night, expecting it to be processed sometime the next day. At 9am I get an email asking to confirm my credit card, I confirm it at 11:30 and by 2pm part of my order has already arrived here in Chch. Obviously the goods that arrived the same day were shipped out of Chch, but hey - I'm impressed! :)
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Gotta say, Computer Lounge been giving me excellent service ever since I started buying from them.
Recenly bought a Corsair HX-750 PSU from them, arrived next day, then broke. So I sent it back and also asked them for a replacement, they emailed back within a couple of hours, saying the supplier was out of stock with that particular model, but at the supplier's expense, decided to give out an HX-1000 PSU which was win. A+++
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stay away from NZ laptops, they tried to screw my brother, holding him off for cheaper parts and then sending him a cheaper, worse laptop than what he ordered, trying to trick us.
From another thread
O/P updated....
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I've been using Playtech for a while and am still pleased with their service.
Tho i wish they would sort out their damn online credit card gateway service provider. Morons at ZipZap let their SSL Cert expire just after Xmas which was the first problem, and i've been unable to use online credit card orders with them since (thru Playtech).
Tho to Playtech's credit (pardon the pun) they call me up and get the details (i.e. i don't have to call them). Which is pretty smart business in my mind. (other outfits would just ignore you or send an email extending the process).
Have also used ComputerLounge a couple times and had no problems with them either.
Tho i must say i have never had any problems with the product provided, so haven't had to deal with RMA's or anything like that, and that is usually the true test of a supplier.
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OP updated.
I suggest reading the rating of companies before doing business with that company.
NZ OC Zone
http://www.nzoczone.com/
Reason: Very unreliable and dodgy advertising, have noticed on pricespy multiple comments regarding bait and switch tactics and not refuinding promptly. By the comments judgement STAY CLEAR OF OC ZONE.
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OP updated.
I suggest reading the rating of companies before doing business with that company.
NZ OC Zone
[url]http://www.nzoczone.com/[/url]
Reason: Very unreliable and dodgy advertising, have noticed on pricespy multiple comments regarding bait and switch tactics and not refuinding promptly. By the comments judgement STAY CLEAR OF OC ZONE.
Thanks a bunch for that,I was about to buy a grapic card from them on wed nesday.+1
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agree with gimp
stay clear of those idiots. i had to wait over 2 weeks for a refund from them because the item i tried to get was out of stock even though they had told me in an email they had it
also their english is so bad its hard to understand them
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agree with gimp
stay clear of those idiots. i had to wait over 2 weeks for a refund from them because the item i tried to get was out of stock even though they had told me in an email they had it
also their english is so bad its hard to understand them
Same thing here, ordered a DVD writer was told they had it in stock only to get a reply later saying they were out of stock and they suggested another player for me. Luckily I hadn't put through the money.
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Can't say I've had issues with OCZone, in fact they echanged my DOA Seagate 1.5TB immediately, however I appear to be in a minority there (have always gone into the store to check on stock and collect - which might explain the discrepancy).
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Someone in town for the weekend lol:
(http://i123.photobucket.com/albums/o282/Handofblood4U/Photo-000d.jpg)
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Retailer: Computerlounge
Rating: 11/10
Price: Bought a $1800 system from them in late 2008
Comments: Mid 2009, one of my systems had a "whiny" noise and I thought it was a fan problem so I left it as is for almost a year. Didn't get it checked till yesterday with the CL team due the random annoying sound was getting unacceptable. I thought it was my Corsair HX620 playing up with its "coil whines" but Paul actually took the time to solve my problems and delivered updates to me progressively. Paul then discovered it was my Asus 4850 messing up after failing 3 load tests. He swapped it out for a Sapphire 4850 Toxic. Total turnaround time to fix my issues was really really quick too. Didn't expect it to be so fast and no hassles. At first I thought it was a minor fan problem, but it turned out to be a bigger issue that it seemed. Hence, I would recommend to purchase from these folks. A++ service. Kudos to Paul and CL team.
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Computer Lounge
http://www.computerlounge.co.nz
Pros: Free Postage. Very reliable
Con: TBA, no problems so far.
The only con i've had with these guys is "email communication". I'm not sure if emails get lost at their end but sometimes there are no replies so I go with the alt pb tech or playtech.
If they're understaffed and emails arn't being attended i'm sure they are looking a bit of $ because of it.
3 stores I always recommend will be the above mentioned.
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NFC @ Newmarket is pretty good
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I haven't found them to be particularly good..
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I've got into the habit of sourcing stuff from Dove, through 3rd parties. Prices are OK and the rare time I've had issue's, they've always been fixed quickly with no hassles. Kris got a laptop through them as well. After it having to be returned and fixed/replaced 3 times, they replaced it with a different brand laptop with higher specs.
I've been in business once or twice, and I'd say from personal experience they rate right up there as suppliers go.
Downside is that they're wholesalers, so you have to know people with an account
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yeah agree with woohoo,
In Auckland i use a few suppliers dove being one :)
my flatmate had huge hassles with computer lounge took them 3 months to replace his PSU, then they supplied him with the wrong modular cables for it.
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stopped using ascent they just don't like replacing faulty goods
8600gt
aiptek 600u tablet
seagate 500gb
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I used a company called Ktech http://www.impc.co.nz for both components and printer consumables, and find the process is simple and efficient.
I can vouch for Elive, although I've only bought my Lycosa from them.
I'd like to say this of playtech though. I ordered an item on the afternoon of 23rd Dec 2010 and they had it at my house in Napier Christmas Eve.
I was very impressed. The salesman even told me that it would be the following week as Overnight generally still means two days.
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Updated the OP.
Just a few little changes.
I've had some reasonable (not great) service from Expert Infotech and have also found them to be very cheap with a lot of things. But, their service isn't great and they tend to parallel import. So if your buying anything with power packs etc (camera chargers, phone chrargers) it will be for another country. Good thing though is they do provide a free adaptor.
BTW, my bargain find so far: buying a 6950 for $530 and modding it to a 6970. You can save yourself $200+.
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http://www.legionenterprises.co.nz Anybody know much about these guys? Things seem rather cheap, so I'd love to buy some stuff from them IF they're legit.
Edit: Guess I'll find out for myself, been told by 'NZGramps' that they're all good, so hopefully receiving my ATX modding kit in the mail very soon =D
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DragonPC
[url]http://www.dragonpc.co.nz/c.aspx[/url]
Reason: Poor service, unreliable staff, website difficult to work with. Will not refund if no stock available
Beg to differ... the Asians are useless but ask for Greg he is amazing
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Oh, and another supplier you can add to the list that's reliable, is www.xoxide.com (http://www.xoxide.com) over in the states, they're good for modding supplies etc, shipping as a bit slow though, took nearly a month to get some thumbscrews shipped over, but worth it making sure they were legit.
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[url]http://www.legionenterprises.co.nz[/url] Anybody know much about these guys? Things seem rather cheap, so I'd love to buy some stuff from them IF they're legit.
Edit: Guess I'll find out for myself, been told by 'NZGramps' that they're all good, so hopefully receiving my ATX modding kit in the mail very soon =D
based on one purchase, but you should be sweet, got mine within couple of days.
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[url]http://www.legionenterprises.co.nz[/url] Anybody know much about these guys? Things seem rather cheap, so I'd love to buy some stuff from them IF they're legit.
Edit: Guess I'll find out for myself, been told by 'NZGramps' that they're all good, so hopefully receiving my ATX modding kit in the mail very soon =D
Yup a mate and I have both purchased from them and has been fine, comes within a few days.
Also http://www.superpc.co.nz seems fine, christchurch based and delivered it to me.
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based on one purchase, but you should be sweet, got mine within couple of days.
Yup a mate and I have both purchased from them and has been fine, comes within a few days.
Also http://www.superpc.co.nz seems fine, christchurch based and delivered it to me.
Sweet, got my ATX modding kit, week shipping isn't the best, but I guess it was a long weekend haha, cheers guys.
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Try to avoid Computer Lounge these days, mediocre service and excessive charges.
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;1394225'] and excessive charges.
what do you mean excessive charges? shipping charges? cost to build new pcs?
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The last 4 items I have purchased have been from CL, the most recent a few weeks back. Their pricing and service has been impeccable
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Bought a keyboard off CL at around 3:30pm. Arrived here at 10:00am (Auckland to Gisborne, free). If that is bad service or excessive charges, I'll be a donkeys ass.
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;1394225']Try to avoid Computer Lounge these days, mediocre service and excessive charges.
Rubbish. Free shipping and they'll drop everything to help you when needed. I've had multiple things come up with cl where they were more than helpful. For example a hard drive I got from c1 died, cl rma'd it for me even though I didn't buy it from them.
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;1394225']Try to avoid Computer Lounge these days, mediocre service and excessive charges.
sounds like you'll need to back that up chief
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CL have been fine with me in the last couple of months and thats on 4 seperate occasions, i can't really much fault with their prices nor service.
Even when i first dealt with them and had problems with their authentication system they handled the situation well.
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Huge +1 for Mighty Ape. I ordered something on Friday and it arrived today even though:
Roads into Invercargill are closed by snow.
Airport is closed.
Unless it arrived on the weekend (unlikely because the roads and airport was closed yesterday), they must have used magic to get it here.
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Stores I use and havent had issues with:
Computer Lounge
PBTech Hamilton
Mighty Ape
CDWOW
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Computer Lounge = FANTASIC Service
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Yeah been pretty happy with CL. My only grump was when I found their reward Dollars are apparently only worth 10 cents, which makes the name kind of a lie
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Yeah been pretty happy with CL. My only grump was when I found their reward Dollars are apparently only worth 10 cents, which makes the name kind of a lie
Yeah been pretty happy with Jamaica. My only grump was when I found their Dollars are apparently only worth 1 cent, which makes the name kind of a lie
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more excellent service from playtech.
less than 24 hours between order and courier arrival. Not bad for 2 day delivery...
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more excellent service from playtech.
less than 24 hours between order and courier arrival. Not bad for 2 day delivery...
I think i will deal with them too for my upgrade because they were the only outfit that bothered to answer my noobish hardware questions :)
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Ordered some stuff through Playtech: PSU, RAM and BF3 preorder :) The RAM I ordered was out of stock so they rung me today to let me know that and upgraded me to better RAM at no additional charge. 10/10 would shop again.
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Playtech is the shinezzles order CPU yesterday and arrived this morning (Really good as i Live in south island on Rural Delivery to), Today I order SSD, Win7 and Ram, was the same as Vitriol ram was out of stock upgraded me from CL9 to CL8 for no extra cost. Really happy with there service.
Still wait on orders from CL that I placed yesterday but should be here tomorrow.
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I see that Expert InfoTech is a "reliable supplier", but has a 'dubious' RMA response time.
I enquired with another retailer to price match a product that Expert Info had in stock but was told they couldn't due to certain reasons and to be careful when ordering via Expert Infotech because of their warranty services.
Can anyone shed some light on this? I am thinking about ordering something from Expert Infotech but am a little hesitant.
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a lot of einfo is grey market rii, eg buy a canon camera, you will need to send it to HK for warranty repair.
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An item I want to purchase is imported, so it will probably have to go back to lala land if it falls over.
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yes, but, I do think einfo does it for you, you send to them, they send away, you wait 37 months and get repaired item back ;)
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I see that Expert InfoTech is a "reliable supplier", but has a 'dubious' RMA response time.
I enquired with another retailer to price match a product that Expert Info had in stock but was told they couldn't due to certain reasons and to be careful when ordering via Expert Infotech because of their warranty services.
Can anyone shed some light on this? I am thinking about ordering something from Expert Infotech but am a little hesitant.
scaremongering, dont buy from them they bad buy from us even though we more expensive
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Heh, yeah.
However the way I was 'warned' was more a side note - 'parting advice' if anything.
Expert InfoTech are the cheapest of what I am trying to order, which is what initially has made me cautious, as we all know that the cheapest often ends up becoming a hassle in this industry.
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I spose it's the whole risk vs reward Rii,
Reward = cheapest price in NZ by a country fucking mile, Risk being if it fucks up under warranty there is a lot of hoops to jump through.
Is it a product that has a bad failure rate from research?
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I see that Expert InfoTech is a "reliable supplier", but has a 'dubious' RMA response time.
I enquired with another retailer to price match a product that Expert Info had in stock but was told they couldn't due to certain reasons and to be careful when ordering via Expert Infotech because of their warranty services.
Can anyone shed some light on this? I am thinking about ordering something from Expert Infotech but am a little hesitant.
I've found ExtremePC to also be good as long as you're strident about what you want will never deal with Expert Infotech again.
Expert Infotech ([url]http://www.einfo.co.nz/[/url])
When I built my newest PC I ordered parts from different places. EVERYTHING arrived within 4 days except for my power supply which came from einfo. It took me a MONTH of constant email harangue (I'd already gone out and bought a power supply from the PBTech store) to wrangle a refund out of them. And the PBTech power supply ended up being cheaper and higher quality
Never.
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Not particularly. It's a cellphone. Cellphone failure rates are generally pretty low. Buying direct from Telecom or Voda has it $300 more.
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Heh, yeah.
However the way I was 'warned' was more a side note - 'parting advice' if anything.
Expert InfoTech are the cheapest of what I am trying to order, which is what initially has made me cautious, as we all know that the cheapest often ends up becoming a hassle in this industry.
i kinda follow the same philosophy, hence i only really buy from well known trusted traders, they maybe more expensive but i dont think the risk of a failed/rejected/lengthy RMA is worth the saving in the long run, but then again life is all about taking risks DO IIIIIIT!!!!!
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Heh.
I've asked them a few questions about warranty issues.
Lets see what they say.
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I have got both a mother board and a 19" monitor from them years ago, stuff turned up money was exchanged. Mobo has gone the way of the dinosaurs now, monitor still going strong, didn't have to rma any thing though.
My rule of thumb to measure the quality of a supplier is how they sort the fuck-ups. Sounds like they don't sort fuck-ups well....
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Have heard various horror stories..
Personally I wouldnt risk it but YMMV
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I'm not sure I'll risk it.
Even though they have confirmed in an email that they look after any warranty issues.
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Pretty much stick to Dove (dealer account), Computer Lounge, or PlayTech - they are the best service and reliability of them all. Ascent is okay but never a good price.
Pays to shop around, invariably one always has your item cheaper than the others, CL and PT have wicked service though never had to RMA something, have done through Dove and they usually offer replacement or refund.
Dove isn't available without an account and tends to favour a few brands (Sony, Gigabyte, Viewsonic, Logitech, Adata) but if you can get an account then you can get Sony Bravia's and Sony Alpha SLT cameras for cheap. They also have enermax which CL and PT don't have.
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My personal experience based on multiple purchases over the last 5 yrs.
Paradigm PC http://www.pp.co.nz
Excellent service, quick shipping, All their stock comes from an auckland based suppliers from what I can tell and is very rapid. Usually have the item in my hands within 48 hours. Support is excellent, both Email and Phone, have had no isses with returns either. I use customized terms with them which were negotiated prior to sales. Always accommodating and will go that little bit further. Prices sometimes are alittle more expensive, but then you sometimes need to pay for the better service in some cases. Have made more than 20+ purchases from them in the last 12 months.
Computer Lounge http://www.computerlounge.co.nz
Excellent service, Quick shipping and never had any issues with at all. Items usually arrive in Chch within 48 hours. Can't fault there service. Phone support and service is above par. Have made 10+ purchases in last 2 yrs.
PlayTech http://www.playtech.co.nz
Have used these guys for over 2 years, multiple purchases, Always fast, and generally cheaper than many others. But have noticed service is dropping. Last couple of purchases have gone ok, but pre-purchase and Aftersales email and Phone support is getting problematic. Last couple of times I have struck staff where English isn't their first language, which has made discussions difficult. Still recommend them though.
Ascent http://www.ascent.co.nz
Used these guys for many years, multiple purchases and multple PC constructs. Price wasn't as cheap as others but sales service was good. Support was ok, and replacement was alittle annoying, trying to sort things but none the less all faulty items were replaced. 1 particular Videocard was replaced 3 times, eventually turned out to be a bad batch of Coolers. Thanks Galaxy.
Affordable Computers Chch used for Walk in/local pickup.
I only use these guys for walkin when I need something in a hurry, generally ok, price can be alittle more expensive. English language is a barrier depending on who you strike in the shop/garage :P Always a good quick experience though. Would never purchase over the net though.
Dragon PC http://www.dragonpc.co.nz
One of the worse experiences I have had in a while, Tried to purchase particular items from their website and eventually via the phone for pickup, Questioned the information they had on the item listing, as it was incorrect information, eventually rung them and explained over the phone, only to be told by a rather rude and attitude throwing assistant that I didn't know what I was talking about, so emailed them with copies of the URL's for the manufacturer's website and detailed information. Never got a reply but noticed 2 days later the items info had been changed to the correct information. Went back afew weeks later to purchase a hard to get item which their website showed was in stock, only to find out it wasn't instock. Haven't dealt of them in the last 6 months, but have heard that they seem to be ok depending on who you deal with.
Modster-PC http://www.modster-pc.co.nz
Was one of the first customers for these guys, found them really good for service. Abit more expensive than most and have noticed a small drop in service since they have opened a retail shop in downtown New Plymouth probably associated to increased sales and not enough staff hehe. I don't generally deal with them that much now unless I'm after items I can't get elsewhere. Steve was always polite and easy to deal with and his knowledge is very good on what he sells.
DSE http://www.dse.co.nz
AVOID IF POSSIBLE! these guys have gone to shit in a handbag, Service is a waste of time and knowledge apart from what is written on the box is pointless. If its something that is prepackaged and your not after support or information, then by all means, but if you want to know more about it, Don't bother, go home and read up on the interwebs. Staff are completely useless and you can quote me on that. These guys have gone down hill in the last 2 years massively! Only thing I deal off them now is when they have a good special on something, eg Ext HDD's
In total I have spent close to $20,000 from these companies over the past 5 years for personal items as well as in a B2B capacity. These are my personal dealings with these companies.
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Has anyone shopped with Dodgy Bastards?
http://www.dodgybastards.co.nz/
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what the shit
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I know, right? have a wee browse through, they have some cool shit
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TBH - I'm keen on them just for the name. A friend ordered something from them on Tues, and it arrived today, so they're reliable and he has no complaints.
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Playtech were a pretty cool guy to me, got my package to Dunnerz for free overnight, replace out of stock product with a more expensive item, and doesn't afraid of anything.
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Has anyone shopped with Dodgy Bastards?
[url]http://www.dodgybastards.co.nz/[/url]
I have ordered a couple of things from them and they delivered pronto. Good website (i.e. I don't get an epileptic fit from flashing adverts) and they have a lot of information / pics and the latest products. Also, they didn't charge me extra for credit card.
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Stay away from this outfit
http://www.idealpc.co.nz/
Have mucked me around for a month.
I ordered/paid for an item listed as in stock on the 1st and 10 days later get an email saying it was out of stock.
They offered a more expensive item to which I said no.
Still waiting on a reply to my enquiries and a refund.
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Effective legal services are vital for doing business in China and the USA. WORLD Law Direct offers an experienced team of American and Chinese legal professionals in both China and the United States dedicated exclusively to China law matters. Our team has extensive in-country experience advising U.S., Chinese and European clients on investment, trade and commercial matters throughout China and the USA.
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Do you offer services for suing spamming inbreds?
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+1 to the guys at Playtech, I returned my faulty 5850 and Asus wasn't able to do repair/replace so I got an upgrade to a 7850.
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Anyone else found that computer lounge are pathetic when it comes to returns? Slight damage to the box = no warranty? wtf?
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Never had a problem with them in regards to returns, have returned and rma'd things without a box as well without problem.
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Quite the opposite.. CL has a reputation for going above and beyond and being extra helpful with RMA's!
Sending back two motherboards, one was fine and went faulty, the box was slightly damaged and they said they wont give warranty. Second one didn't work from the start and they're saying it has physical damage and won't provide warranty either.. I'm not happy, I've spent enough money there and then the first time I try return something and I just encounter all these problems...
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Quite the opposite.. CL has a reputation for going above and beyond and being extra helpful with RMA's!
just RMA'd one of my GTX580, the Service guys were excellent, prompt communication very fast turn around time, one week from time of drop off to receiving replacement!!!!
only quam is that Billie needs to take a fucking happy pill or something, depresses me every time i have to deal with him.
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I've only dealt with Stephen. Anyone know if I can argue to get a replacement motherboard? It never worked from the beginning and somewhere along the line got damaged (its a tiny chip I wouldn't have noticed it when I installed so may have always been like that)
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Stephen is awesome if only we could choose who we deal with when you walk through the door
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I know this section is more for previous-dealings with various companies. But I thought I'd let you all know about http://hungryPC.co.nz :) We really strive for the best customer service and cutting edge, custom built systems. Seen as we're not so well known around these parts yet, just PM me whatever you are looking for and I'll sort out a great deal for GetSomeNet members. If you ever have any questions or queries just let me know. I'm always happy to help. Thanks
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Your site needs some work, you should totally ask retardobot and xenolightning to do it :P
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Thanks for your comments, may I ask what you feel needs some work? Always happy to improve!
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This is probably not the right thread to discuss this, but Codex is right. I was having a look on your site earlier and whilst you may be a genuine guy offering a genuine service, your website doesn't show that. It looks like a blog, empty and only partially put together like it's only managed on the weekends or something. It's simple to navigate but it just doesn't instill any trust in a customer who has found your website without any prior contact with you.
Your website should do a good job at letting new customers know that you are a trust worthy seller because it is more often than not, a customers first impression of you and you don't want new customers finding you (because lets face it, it's hard enough to attract online customers as it is with the multitude of websites offering the same thing you offer) so when they show up, you want to do everything you can to keep them and not give them any reason to get cold feet because of how you present yourself online.
You may offer a fantastic service and great prices, but if you don't translate that into your website, all your hard work will go to waste because without a well designed website, offering the services you do in an online environment, customers wont know any better and just go onto the next guy they think they can trust.
Sorry if I'm treading on any toes, I certainly don't mean to insult you, just some critical feedback.
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Fully agree with Re, site is fine to navigate it just lacks dimension, might I suggest you peruse the computerlounge and playtech sites (being the 2 most used around here) it's a lack of function, more so it just looks half finished in terms visuals.
It's just a case of instiling confidence in potential customers, in showing that you have taken the time and effort to make it nice to look at and function.
It's like, why should I buy a system/part from you when your site seems half finished, not trying to be harsh, just giving feedback.
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This is probably not the right thread to discuss this, but Codex is right. I was having a look on your site earlier and whilst you may be a genuine guy offering a genuine service, your website doesn't show that. It looks like a blog, empty and only partially put together like it's only managed on the weekends or something. It's simple to navigate but it just doesn't instill any trust in a customer who has found your website without any prior contact with you.
Your website should do a good job at letting new customers know that you are a trust worthy seller because it is more often than not, a customers first impression of you and you don't want new customers finding you (because lets face it, it's hard enough to attract online customers as it is with the multitude of websites offering the same thing you offer) so when they show up, you want to do everything you can to keep them and not give them any reason to get cold feet because of how you present yourself online.
You may offer a fantastic service and great prices, but if you don't translate that into your website, all your hard work will go to waste because without a well designed website, offering the services you do in an online environment, customers wont know any better and just go onto the next guy they think they can trust.
Sorry if I'm treading on any toes, I certainly don't mean to insult you, just some critical feedback.
I couldn't have said it better myself :) so I won't :P
A fantastic website will sell services even if the services provided are terrible. Yet a disgusting website (not saying that yours is, it's not bad, just needs what rii has outlined about) with top notch service won't sell well at all
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Big thanks to some advice from you guys and especially Retardobot for his assistance, now our site is 10,000 times better, would love to see what you guys think now :) Sorry for spamming up this thread!
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Infinitely better. Easier to know what you're looking at, all the small details are definitely noticeable too
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Infinitely better. Easier to know what you're looking at, all the small details are definitely noticeable too
+1
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Holy Shit.
Forum advice that is helpfull, without Trolling.
Recipient of Advice gratefull for the Input AND puts the advice into practice.
Results of the changes from the advice offered are both in line with the advice given and warmly recieved by the forum.
Fuck.
The Internet just imploded or I am dreaming.
(Nice site btw, hope you stick around some more)
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^He wasn't a dick about it, thus people were more willing to be constructive. What it comes down to really.
He asked for the specific feedback instead of crying, it was received, and now the site looks like a golden testicle, even you want to lick the golden testicle
tl;dr lick the golden testicle
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I want to lick a golden testicle.
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^He wasn't a dick about it, thus people were more willing to be constructive. What it comes down to really.
He asked for the specific feedback instead of crying, it was received, and now the site looks like a golden testicle, even you want to lick the golden testicle
tl;dr lick the golden testicle
I know, I know - but still makes a breath of fresh air and a change from the norm.
I'll pass on the golden testicle. but if he has Saitek X52 joystick for sale on your website and you want to give me awesome 'Because I am a mother fucking Demon Lord and will eat your soul for eternity if you charge me full price' discount
Then we could open up negotiations
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Well I sure do know what I can offer you
A golden testicle.
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Thanks a ton for the kind words everyone :) Also I've sent you a PM Demon Lord!
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The SD1010A also provides distinguished system features to the TFT LCD monitor solution. The first one is plug-and-play, and the second one is cost-effective system solution. To be truly plug-and-display, the SD1010A performs automatic input mode detection and auto phase calibration, so the LCD monitor can ensure that the A/D converters sample clock is precisely synchronized with the input video data, and to preserve the highest image bandwidth for the highest image quality. Furthermore, the SD1010A can generate output video even when the input signal is beyond the specifications or no input signal is fed.
Features
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Thanks for that Bernie, always a wealth of information.
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Whoever pass.co.nz on Trademe seems pretty reliable. Here is the feedback I received from them:
http://www.trademe.co.nz/Members/Profile.aspx?member=219643 (http://www.trademe.co.nz/Members/Profile.aspx?member=219643)
Excellent Trader AAA+++++ Getsome!
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Whoever pass.co.nz on Trademe seems pretty reliable. Here is the feedback I received from them:
[url]http://www.trademe.co.nz/Members/Profile.aspx?member=219643[/url] ([url]http://www.trademe.co.nz/Members/Profile.aspx?member=219643[/url])
Excellent Trader AAA+++++ Getsome!
Its KiwiTAZ
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Thread locked, destickied, and new 2014 thread opened at http://www.getsome.co.nz/index.php?topic=86864.0 (http://www.getsome.co.nz/index.php?topic=86864.0)