Get Some

General => Technology & Hardware => Topic started by: mogiman on January 19, 2013, 10:51:24 pm

Title: Black Screen of death
Post by: mogiman on January 19, 2013, 10:51:24 pm

doesnt matter what vga drivers i install even after fresh install win 7 keep getting black-sod, gigabyte 7850 oc anyone had this trouble what did you do to fix any help please ,And if your trolling dont bother as youll be picking on the wrong guy on the wrong day!!!
Help Please

Title: Black Screen of death
Post by: BeNZene on January 19, 2013, 11:27:38 pm

A) Have a look at the crash logs/dumps using this:
http://www.nirsoft.net/utils/blue_screen_view.html

Any common thread to what is crashing?

B) Is it a BSOD under load, is it random, is it a certain amount of time?

C) Do you get any warning the crash is coming? (eg corruption on the screen)

Title: Black Screen of death
Post by: Emrico1 on January 19, 2013, 11:38:48 pm

Does it black screen (nothing coming up at all) or actually blue screen (error messages)?

What other hardware do you have?
What happens to cause the crash ie: I am gaming and it freezes?

Can you remove your Graphics card and restart?

Sounds like hardware failure of some kind rather than windows (you have isolated that with a reformat).

Title: Black Screen of death
Post by: Kayne on January 20, 2013, 05:06:40 am

Don't troll guys, it's the wrong day for it ;)

In all seriousness, Try a different monitor? I have no clue what your problem is, but I know that my current monitor can't handle changing resolutions. Screen just goes black and says "No signal input", Have to alt tab a bunch of times until it finally uses the different res.

Title: Black Screen of death
Post by: Nostargate on January 20, 2013, 08:32:09 am

Is it turned on at the wall?

Title: Black Screen of death
Post by: mogiman on January 20, 2013, 12:29:59 pm

OK thanks for replies ,except for trolls .I...
Asus m5a99x evo motherboard,amd fx8120 8core 3.1,16bg corsair vengeance,320gb sata hdd,gigabyte 7850 oc gpu,had other hdds but removed all to do fresh install win 7 home premium about to re-install 5770 to test if the has same problem,thinking 7850 my need new bios update but reluctant to do this as if faulty card i want to rtb for warranty
Problem only happens when installing catalyst cc ,drivers etc ,have tried older newer drivers auto detect etc, from amd ati sites ,will install drivers but on restart bios comes up windows logo then black screen no mouse pointer no ( ctrl alt del ) can only hard reboot ouch !!. Was working well untill two weeks ago then all went to s@#$
Will boot into safe mode no probs ,not a monitor prob as ive used a 19 4.3 ,22 wide,28 tv hdmi
Anyone using this card had same proplems

Title: Black Screen of death
Post by: Emrico1 on January 20, 2013, 01:18:19 pm

Sounds to me like the card has shat itsself.

When you install the drivers, it starts using the card rather than onboard (I think) and then the card farts out everything.
My bet is the 5770 will be fine and you'll need to send the card back for testing.

Hope that helps.

Title: Black Screen of death
Post by: mogiman on January 20, 2013, 01:22:10 pm

just about to install drivers for 5770 let you know thanks for reply

Title: Black Screen of death
Post by: BeNZene on January 20, 2013, 01:24:11 pm

Just to be clear, what is the problem?  Is it that when you install the video driver for your 7850 it crashes during the install?  Or is it that after installing the drivers, on restart there is only a blackscreen after the windows logo? (Or is it something else?)

Title: Black Screen of death
Post by: mogiman on January 20, 2013, 01:35:24 pm

on restart there is only a blackscreen after the windows logo?
just flogged my old card out of the kids puter 5770 installed drivers works perfect pretty sure card must be poo but going to install in other puter to check that no conflict with mb

Title: Black Screen of death
Post by: Emrico1 on January 20, 2013, 01:39:12 pm

Good idea bru. $5 says, it does the same thing...

Title: Black Screen of death
Post by: mogiman on January 20, 2013, 04:07:30 pm

$5 says you were correct
Right card must be poo as kids puter running vista found card then uninstalled and I re-installed drivers and low and behold on restart same thing black screen after win logo and kids puter near shat itself,  had all sorts of probs had to un-plug ,clr cmos ,pull out battery ,before it would see the 5770 again .
Their puter is all good now.
Put 7850 back in mine same happened ,black screen after win logo
oh well at least Im working in safe mode,otherwise would had tied it on a rope and towed it behind the motorbike for a few blocks might have made me feel a bit better???
although now in safe mode gpu is showing up in device manager where as before it was reverting back to win vga
Who bloody knows anyway Im going to take it back too Computer Lounge as card is only 2 1/2 month old.
thanks to those who tried to help Cheers
still post if you have had this prob as it my help others

Title: Black Screen of death
Post by: Emrico1 on January 20, 2013, 06:52:55 pm

Oh well, good luck with the RMA dude.

Title: Black Screen of death
Post by: flyingpuffin on January 20, 2013, 11:47:37 pm

Yeah deffo a dud card by the sounds. :( Good luck!

Title: Black Screen of death
Post by: GRIM on January 21, 2013, 09:36:41 pm

One last thing.. see if theres a windows update for that card, sometimes it overrides any driver that gets installed