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General => Technology & Hardware => Topic started by: Slingshot on July 09, 2013, 11:28:57 pm

Title: help me cable users
Post by: Slingshot on July 09, 2013, 11:28:57 pm: Trying to figure out where my problem is.

I'm on *vodafone* cable.. So I'm hoping one of you on cable in Wellington can help me out

As you can see below, latency is all over the place. It normally sits just below 150.

Can you please tracert or ping to login.worldoftanks-sea.com :)

ping login.worldoftanks-sea.com -t
Pinging login.worldoftanks-sea.com [103.9.183.47] with 32 bytes of data:
Reply from 103.9.183.47: bytes=32 time=592ms TTL=50
Reply from 103.9.183.47: bytes=32 time=2489ms TTL=50
Reply from 103.9.183.47: bytes=32 time=1165ms TTL=50
Reply from 103.9.183.47: bytes=32 time=283ms TTL=50
Reply from 103.9.183.47: bytes=32 time=1061ms TTL=50
Reply from 103.9.183.47: bytes=32 time=782ms TTL=50
Reply from 103.9.183.47: bytes=32 time=365ms TTL=50

Ping statistics for 103.9.183.47:
Packets: Sent = 7, Received = 7, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 283ms, Maximum = 2489ms, Average = 962ms

Tracing route to login.worldoftanks-sea.com [103.9.183.47]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.254
2 * * * Request timed out.
3 8 ms 8 ms 8 ms lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]
4 18 ms 16 ms 18 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
5 86 ms 18 ms 18 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 1880 ms 18 ms 18 ms unknown.telstraglobal.net [134.159.174.41]
7 1363 ms 79 ms 78 ms i-0-0-4-0.sydo-core02.bx.telstraglobal.net [202.84.142.153]
8 263 ms 2626 ms 46 ms i-0-3-2-0.sydo-core01.bi.telstraglobal.net [202.84.220.190]
9 104 ms 117 ms * i-0-0-2.pthp-core01.bi.telstraglobal.net [202.84.144.209]
10 921 ms 174 ms 1133 ms i-7-0-0.6ntp-core01.bx.telstraglobal.net [202.84.143.242]
11 365 ms 913 ms 425 ms i-0-1-0-0.istt02.bi.telstraglobal.net [202.84.243.110]
12 149 ms 145 ms 144 ms unknown.telstraglobal.net [202.126.173.182]
13 151 ms 150 ms 2473 ms xe-1-1-1.gw401.sg2.ap.equinix.com [27.111.222.107]
14 146 ms 147 ms 146 ms 27.111.214.82
15 * 991 ms 148 ms wotsg1-slave-47.worldoftanks.sg [103.9.183.47]
Title: help me cable users
Post by: The Demon Lord on July 10, 2013, 11:32:44 am: Hmmmmmm

Interesting results there, but unfortunately, not anything conclusive.

Bearing in mind that most hops and servers treat ICMP/Tracert traffic as super low priority - this is why you see in your trace responses of 1880 ms for one hop, then a couple of hops later, 104 ms. This means that each hop is forwarding the traffic in a timely manner, but isn't getting around to telling you that it has until a little later.

Of note however is that a lot of the hops appear to be under load.

Try running an MTR at the same time your Latency jumps, might provide some insight - and check out my ISP advise thread - there is some dedicated Cable advise in there
Title: help me cable users
Post by: Slingshot on July 10, 2013, 04:26:13 pm: The amount of jitter in game last night was insane. Response times on nz and /seas websites were ridiculous. etc. So I don't think it was only ICMP packets being held up.
This was at 3 or 4am so I'd imagine there shouldn't have been that much load on the network.

I was using pingplotter instead of mtr, it showed each hop was pinging about 50 above my usual average, with massive spikes occasionally. Some packet loss at ge-0-2-0-1.xcore1.acld.telstraclear.net.

The DPC3008 had the same SNR and power levels as usual.

Well it's back to normal now (I think), so I'm just going to 'meh' and move on.

I'll take a look at your thread for future reference.
Title: help me cable users
Post by: oefox on July 11, 2013, 03:27:30 pm: Transfer back to US servers!

They now have a West Coast server and my pings to that on vodafone cable are around 150-170ms now, where as the original east coast server is still ~250ms.
Title: help me cable users
Post by: Lias on July 12, 2013, 01:05:24 am: Welly cable:

Tracing route to login.worldoftanks-sea.com [103.9.183.47]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.254
2 * * * Request timed out.
3 10 ms 11 ms 11 ms lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]
4 19 ms 19 ms 19 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
5 19 ms 19 ms 19 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 19 ms 19 ms 19 ms unknown.telstraglobal.net [134.159.174.41]
7 47 ms 48 ms 46 ms i-0-0-1-0.sydo-core02.bx.telstraglobal.net [202.84.249.145]
8 44 ms 47 ms 47 ms i-0-6-0-6.sydo-core01.bi.telstraglobal.net [202.84.223.37]
9 100 ms 98 ms 99 ms i-0-0-3.pthp-core01.bi.telstraglobal.net [202.84.249.238]
10 147 ms 148 ms 147 ms i-1-1-0.6ntp-core01.bx.telstraglobal.net [202.84.141.45]
11 148 ms 151 ms 148 ms i-0-1-0-0.istt02.bi.telstraglobal.net [202.84.243.110]
12 147 ms 147 ms 147 ms unknown.telstraglobal.net [202.126.173.182]
13 149 ms 151 ms 149 ms xe-1-1-1.gw401.sg2.ap.equinix.com [27.111.222.107]
14 148 ms 150 ms 147 ms 27.111.214.82
15 149 ms 147 ms 147 ms wotsg1-slave-47.worldoftanks.sg [103.9.183.47]

Trace complete.
Title: help me cable users
Post by: ArtanisNZ on July 12, 2013, 02:54:45 pm: The SEA server for WoT has some of the worst routing you can get...
Title: help me cable users
Post by: Slingshot on July 12, 2013, 03:44:38 pm: Quote from: oefox;1528331
Transfer back to US servers!

They now have a West Coast server and my pings to that on vodafone cable are around 150-170ms now, where as the original east coast server is still ~250ms.
I actually got my account unlocked on the NA server. Got reset to 0 battles though, but kept my premium tanks.

I'll give it a go sometime in the future. (after winter)

Current ping to SEA server is 220. Even if the tracert shows 150. The data center they use there is absolute shit.