there were a bunch of fees for removing money from an account I got charged, without being told at all that the account would do this, disputed with the bank and they refunded o-o
When I was with ANZ, they used to charge 30 a month for some savings account I had then would refund it again later because I was a minor, the last time they did this it went into negatives, they then charged nearly $100 in overdraught fees and then proceeded to charge further on what was charged. I withdrew whatever was left and went to another bank. ANZ can go suck a bag of dicks