Topic: Christchurch Treehouse of Awesome-Where everyone knows your name

Offline Pyromanik

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Quote from: Retardobot;1527786
I've gone through a couple because of sheer incompetence.

However I'm now with 24/7 Hosting NZ. Apart from their unintuitive account UI, they provide a good service for a good price.

...
Oh shii...

Reply #18225 Posted: June 26, 2013, 05:44:36 pm
Everyone needs more Bruce Campbell.

Offline Pyromanik

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Reply #18226 Posted: June 26, 2013, 05:46:43 pm
Everyone needs more Bruce Campbell.

Offline Retardobot

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Reply #18227 Posted: June 26, 2013, 05:59:15 pm



Offline Pyromanik

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Just pray you never have to actually deal with them.
Been trying to do a very regular mundane task with them, so var we're about 5 weeks and 40 emails in... still not resolved.

Took 10 emails just to get them to complete a basic task. The first 9 included such responses (paraphrased) as "works for me", and no less than 4 issue sidesteps.

Reply #18228 Posted: June 26, 2013, 06:14:01 pm
Everyone needs more Bruce Campbell.

Offline Emrico1

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Quote from: Pyromanik;1527801
Just pray you never have to actually deal with them.
Been trying to do a very regular mundane task with them, so var we're about 5 weeks and 40 emails in... still not resolved.

Took 10 emails just to get them to complete a basic task. The first 9 included such responses (paraphrased) as "works for me", and no less than 4 issue sidesteps.

Damn. Been OK for me too.
Will not use again.

Reply #18229 Posted: June 26, 2013, 08:01:07 pm

Offline Speakman

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Hmnm, been OK for me as well, aside from useless half arsed responses to support tickets. I'm glad I didn't transfer the domain to them

Reply #18230 Posted: June 26, 2013, 08:06:55 pm
Quote from: Mellcor
i had kinda hope speakman had died, what a pity

Offline Emrico1

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For that money, I feel that support is not on my expectations list tbh...
Cheap and cheerful.

Reply #18231 Posted: June 26, 2013, 08:11:54 pm

Offline Pyromanik

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Reply #18232 Posted: June 26, 2013, 09:48:10 pm
Everyone needs more Bruce Campbell.

Offline Pyromanik

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Quote from: Speakman;1527803
Hmnm, been OK for me as well, aside from useless half arsed responses to support tickets. I'm glad I didn't transfer the domain to them


I'm trying to transfer a domain away from them.

  • They deliver domain authorisation keys via control panel. Does not go over email to registrant as it should.
  • Domain authorisation key is inconsistent with normal EPP code. I have to get my registrar to bypass their systems and manually start the transfer.
  • They're listed as the admin contact. Confirmation letter goes to their email address. It is not responded to, nor forwarded to actual domain owner (who actually is listed as the registrant, international domains send to admin contact though, because whoever designed that system was a bit derp).
  • The domain authorisation key is INVALID.
  • 'Generating' an authorisation key via the control panel actually doesn't. It simply fetches a STORED one. This means you cannot get a new key when the one you have turns out to be wrong.
  • Emailing support to ask them to generate a new key results in a single line answer that simply lists the one you already have.
  • Asking them to actually generate a new one as asked results in a side step: "What's wrong with the one you've got?" (basically asking for error given)
  • Telling them AGAIN that it is simply invalid results in "We've been testing the EPP code and it seems its being accepted by any registrar." (sic) and asking who the new registrar will be (sif it makes a difference).
  • Hinting that you know it's an easy task and they should have just done it in seconds after the first email they finally give up a new code... conveniently similar to their business name.
  • Transfer seems to actually succeed this time. Automated email comes in saying that transfer will happen after [date] unless email is manuall sent to their support team to stop it. No automated link accept/deny given (as is usual).
  • That date was 2 days ago.
  • They are still the listed registrar.

http://tvnz.co.nz/fair-go/july-20-4315769
http://www.awaa.com.au/forums/affiliate-marketing-alerts/64-caleb-finlay-247hosting-scam-warning-flexihost.html
http://www.awaa.com.au/forums/affiliate-marketing-alerts/65-caleb-finlay-aka-caleb-carrington-klib.html
http://www.geekzone.co.nz/forums.asp?forumid=86&topicid=105457
http://www.scambusters.co.nz/forum/viewtopic.php?f=9&t=5985&start=15
http://www.nocowboys.co.nz/businesses/24-7-Hosting#ratings
http://nzhostingreviews.co.nz/reviews-19-247%20hosting%20nz-1.html

Wherever you go it seems people who don't actually do diddly dick with them have '100%' type experiences (buy domain, put website, never touch type 'experience').
And people who actually want to have a hosting account give 0% reviews, and/or scam questions.
Eg, Have a friend with a VPS with them, slowest VPS in NZ (could probably get faster on residential DSL), no responses from support.

Very dodgy sounding owner.

Probably picked this company up cheap when SAFI tech went bust. Uses alias, listed business address doesn't exist, failed dodgy hosting companies in the past, vainly names company after himself, appears to be the only guy actually working there under a whole bunch of aliases... all kinds of douchebag moves. (lol sounds like Chilli)



Oh, and the gem that came in the email for the fella I'm trying to do all this for:
"Update your wordpress or we're halting your account today". No help beyond "use the installer in your control panel". They are the PR bads.
I notice site is still going, lol. Empty threats leave whole server (presumably at least a major slice of the shared hosting) at risk, GG.




TL;DR
Would never use. Even if cheap.

Seems ok until something slightly awkward comes up, then shit seems to fly off the rails real quick.
Last Edit: June 26, 2013, 10:34:24 pm by Pyromanik

Reply #18233 Posted: June 26, 2013, 10:03:25 pm
Everyone needs more Bruce Campbell.

Offline Emrico1

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Sounds kind of like crazy domains... Never again.

Reply #18234 Posted: June 27, 2013, 12:45:01 pm

Offline Pyromanik

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Reply #18235 Posted: June 27, 2013, 08:19:18 pm
Everyone needs more Bruce Campbell.

Offline Bounty Hunter

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Yeah if you could go ahead and see the great gatsby, that'd be really great gatsby.

Reply #18236 Posted: June 27, 2013, 11:15:15 pm
"We are the majority we arent the tards, the people we pick on are." -Luse_K

Offline Pyromanik

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Reply #18237 Posted: July 02, 2013, 09:17:35 pm
Everyone needs more Bruce Campbell.

Offline Bounty Hunter

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Reply #18238 Posted: July 02, 2013, 10:25:06 pm
"We are the majority we arent the tards, the people we pick on are." -Luse_K

Offline AvatarFACE

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http://img226.imagevenue.com/img.php?image=282844024_hat_122_2lo.jpg
Christchurch Treehouse of Awesome-Where everyone knows your name

Reply #18239 Posted: July 03, 2013, 05:14:43 pm
Wallpaper thread (It was good when it was updated)

Offline Pyromanik

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Quote from: Bounty Hunter;1528034
Random images thread fail.

IDEC

Reply #18240 Posted: July 03, 2013, 07:55:31 pm
Everyone needs more Bruce Campbell.

Offline Pyromanik

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Reply #18241 Posted: July 07, 2013, 12:57:15 pm
Everyone needs more Bruce Campbell.

Offline mattnz

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Reply #18242 Posted: July 11, 2013, 11:07:45 am
Now that you have read this, plz give me neg rep :>

Offline The Demon Lord

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Reply #18243 Posted: July 11, 2013, 11:10:16 am

Offline Bounty Hunter

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Reply #18244 Posted: July 11, 2013, 06:07:16 pm
"We are the majority we arent the tards, the people we pick on are." -Luse_K

Offline Pyromanik

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Reply #18245 Posted: July 11, 2013, 07:23:58 pm
Everyone needs more Bruce Campbell.

Offline Growler

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Reply #18246 Posted: July 12, 2013, 08:53:39 am
Think of me like Yoda,
but instead of being little and green,
I wear suits and I'm awesome.
I'm your bro - I'm Broda!

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Reply #18247 Posted: July 12, 2013, 10:29:38 am

Offline Scunner

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Reply #18248 Posted: July 12, 2013, 11:09:00 am

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Reply #18249 Posted: July 12, 2013, 01:10:46 pm